Get in Touch With Us
We're glad you stopped by. Whether you have a question, a correction to flag, or simply want to share some feedback, this page tells you exactly how to reach the team behind Non GamStop and what to expect when you do.
What You Can Write to Us About
Our inbox is open for a range of reasons. The most common ones include:
- Editorial queries — spotted something on the site that looks out of date or factually off? Let us know the page and the detail, and we'll look into it promptly.
- General questions — if something on the site isn't clear and you'd like a plain-English explanation, drop us a line. We read every message, even if a full reply takes a day or two.
- Partnership and content enquiries — if you represent an organisation and want to discuss how we work, email is the right starting point. Please include enough context so we can give you a useful response rather than a holding reply.
- Accessibility or technical issues — broken links, pages that won't load, or anything that makes the site harder to use are always worth reporting.
How to Reach Us
Email is our primary channel. Send your message to [email protected] and you'll hear back from a real member of the team, typically within two working days. We don't operate a live chat or a phone line, so email is the most reliable route.
When you write, a clear subject line saves time on both sides — something like "Question about bonus terms" or "Broken link on page X" helps us route your message to the right person straight away.
A Little About Who We Are
If you'd like to understand our editorial approach and the principles we apply before getting in touch, our about us page gives a straightforward account of how the site is run and what we stand for.
Response Times and Expectations
We aim to reply to every genuine message within 48 hours on working days. During busier periods that window may stretch slightly, but we don't ignore correspondence. If you haven't heard back after three working days, a brief follow-up is always welcome.
We look forward to hearing from you.
Please note: this site is intended for adults aged 18 and over. If gambling is causing you concern, free support is available through GamCare and BeGambleAware.